Using Deceit in HCI: Crimes For or Against the User?
Eytan Adar, Desney S. Tan, and Jaime Teevan
The use of deceit in human-computer interaction is generally rejected by designers and ignored in HCI research, despite the fact that well-used deception can have a significant positive impact on user experience. In this paper we present a model of deceit that builds upon a criminal metaphor. With numerous examples, we explore how designers may find the means, motive, and opportunity to commit “crimes” of deception, and discuss the benefits and costs to systems and users.
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